Sun-Shine Cleaning Services
(and subsidiary trading names)
Data Protection Policy
(and subsidiary trading names)
Data Protection Policy
(Date Issued - 3rd May 2023)
As part of our duties, there will be occasions when we collect personal data from both customers and clients. This document outlines what data, we, as a Management Team collect, and what data our Team Member's collect and what we do with this information. Data collection refers to verbal, photographic, audio, video and documented information.
1: Marketing
2: Client Information
3: Properties and Access Information
4. Property Keys
5: Financial Information
6: Team Member's Information
7: Passports and ID Cards
8: Cookies
9. Personal Information
2: Client Information
3: Properties and Access Information
4. Property Keys
5: Financial Information
6: Team Member's Information
7: Passports and ID Cards
8: Cookies
9. Personal Information
1: Marketing.
Sun-Shine Cleaning Service undertake various marketing operations looking at geographical data, trends and age. We use this data to ensure our marketing is specifically targeted to the desired audience. Any information collected is securely stored by means of password access and never issued to any third parties.
2: Client Information
As with all businesses, Sun-Shine Cleaning Services have to retain confidential information relating to our clients, this will include names, addresses, telephone numbers, NIE numbers, emails and payment history. All information is fully encrypted and securely stored at all times. No information is ever passed on to a third party.
3: Properties and Access Information
Details of customer address must be kept confidential at all times - Team Members are NOT permitted to disclose client information such as addresses and key numbers to anyone without prior permission from the management team at Sun-Shine Cleaning Services.
4: Property Keys
The keys we hold on behalf of our customers are numbered and will never show the corresponding address nor must this information be passed on to anyone at any time. If Team Members have clients keys in their possession, they are solely responsible for the safe keeping and safe storage of there keys. Keys MUST NOT be left in vehicles at any time and should be stored away in a secure location while in your custardy. In the worst case scenario where a Team Member losses a clients keys, that Team Member will be 100% responsible for any associated costs such as lock replacements and duplicate key cuttings.
5: Financial Information
Sun-Shine Cleaning Services hold information such as addresses and NIE numbers for invoice purposes. This information is fully encrypted and password protected.
6. Team Member Information
Sun-Shine Cleaning Services will hold information relating to our Team Members such as names, addresses, IBAN numbers and payment information. This is stored electronically and fully password protected at all times.
7. Passwords and ID Cards
As part of complying with our client requirements, on occasions you will have access to clients names, addresses and contact numbers, you may also be required to take photographs of passports and / or ID cards. Once photographs of passports or ID cards have been taken and submitted to the management team, there images MUST be deleted from your phones; in the event you have 'auto back up' to platforms such as Google Drive or iCloud, these images must be deleted from these platforms also. Team Members are not permitted to retain client information once the 'job / task' has been completed.
8. Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
9. Personal Information we collect from you
In relation to any job applicants, we collect your name and contact details, including email address, employment experience and any other personal data that you provide to us as part of the job application process.
• In relation to Sun-Shine Cleaning Services employees or partners, we collect your name, address, contact details, date of birth and employment details.
• In relation to clients, we collect information which will include names, address, telephone numbers, and email addresses.
• In relation to visitors to www.sun-shinecleaningservices.com (the website), we may collect your IP address, traffic data, location data, weblogs and other communication data, including your name, address and contact details when you make an enquiry through the Website. We also collect personal data from you if you inform us about a problem with our website.
• Any personal data you provide to us when completing surveys that we use for research purposes or information requests.
For more information on how we keep your data private, please contact the management team.
Data Protection Policy (V2) - 2023
Sun-Shine Cleaning Service undertake various marketing operations looking at geographical data, trends and age. We use this data to ensure our marketing is specifically targeted to the desired audience. Any information collected is securely stored by means of password access and never issued to any third parties.
2: Client Information
As with all businesses, Sun-Shine Cleaning Services have to retain confidential information relating to our clients, this will include names, addresses, telephone numbers, NIE numbers, emails and payment history. All information is fully encrypted and securely stored at all times. No information is ever passed on to a third party.
3: Properties and Access Information
Details of customer address must be kept confidential at all times - Team Members are NOT permitted to disclose client information such as addresses and key numbers to anyone without prior permission from the management team at Sun-Shine Cleaning Services.
4: Property Keys
The keys we hold on behalf of our customers are numbered and will never show the corresponding address nor must this information be passed on to anyone at any time. If Team Members have clients keys in their possession, they are solely responsible for the safe keeping and safe storage of there keys. Keys MUST NOT be left in vehicles at any time and should be stored away in a secure location while in your custardy. In the worst case scenario where a Team Member losses a clients keys, that Team Member will be 100% responsible for any associated costs such as lock replacements and duplicate key cuttings.
5: Financial Information
Sun-Shine Cleaning Services hold information such as addresses and NIE numbers for invoice purposes. This information is fully encrypted and password protected.
6. Team Member Information
Sun-Shine Cleaning Services will hold information relating to our Team Members such as names, addresses, IBAN numbers and payment information. This is stored electronically and fully password protected at all times.
7. Passwords and ID Cards
As part of complying with our client requirements, on occasions you will have access to clients names, addresses and contact numbers, you may also be required to take photographs of passports and / or ID cards. Once photographs of passports or ID cards have been taken and submitted to the management team, there images MUST be deleted from your phones; in the event you have 'auto back up' to platforms such as Google Drive or iCloud, these images must be deleted from these platforms also. Team Members are not permitted to retain client information once the 'job / task' has been completed.
8. Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.
9. Personal Information we collect from you
In relation to any job applicants, we collect your name and contact details, including email address, employment experience and any other personal data that you provide to us as part of the job application process.
• In relation to Sun-Shine Cleaning Services employees or partners, we collect your name, address, contact details, date of birth and employment details.
• In relation to clients, we collect information which will include names, address, telephone numbers, and email addresses.
• In relation to visitors to www.sun-shinecleaningservices.com (the website), we may collect your IP address, traffic data, location data, weblogs and other communication data, including your name, address and contact details when you make an enquiry through the Website. We also collect personal data from you if you inform us about a problem with our website.
• Any personal data you provide to us when completing surveys that we use for research purposes or information requests.
For more information on how we keep your data private, please contact the management team.
Data Protection Policy (V2) - 2023